Introduction to Your Customer Experience Map
The 1-hour workshop is a great option for those with busy schedules or who prefer a concise introduction. It focuses on core principles and foundational knowledge, making it perfect for people who only need a basic understanding for their current needs.
While our workshop series of 7 fortnightly sessions offers a much deeper dive, the 1-hour intro is a fantastic starting point for those who want to explore their customer's journey without a huge time or financial commitment.
Customer Experience Mapping Journey for Small Businesses
Ever feel like you're flying blind when it comes to your customers?
Imagine if you could truly understand their journey, from the moment before they approach you, to raving about you to their friends. That's the power of our seven-part Customer Experience Mapping workshop series, designed specifically for solopreneurs and small businesses like yours.
In these bite-sized, 1.5 hour sessions, you'll unpack your customer's deepest desires, frustrations, and decision-making process. You'll learn how to speak their language, craft irresistible messaging, and design an experience that keeps them coming back for more. This isn't a one-size-fits-all approach. With seven focused workshops, you'll have the time and personalized guidance to truly understand your unique customer base, unlocking explosive growth for your business. $1,350 +GST
Inhouse Customer Experience Elevation Services
Feeling like your customer understanding is scattered across your team?
Our bespoke Customer Experience Mapping workshop series and consultations are the key to unlocking a unified vision. These bite-sized sessions ensure everyone, from sales to marketing to customer service, is on the same page.
By delving deeper over several sessions, your team will collaboratively map the entire customer experience, pinpointing pain points and uncovering hidden opportunities.
This deep dive fosters a culture of customer-centricity, allowing your team to craft a seamless, impactful experience that keeps customers raving.
Invest in these workshops and watch your team transform into a customer-focused machine, driving loyalty and propelling your business forward.
$POA
